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Transition
Other Resources
This section showcases a range of resources available to assist divisions or general practice networks (GPNs) and their partners in the establishment of Medicare Locals. It will continue to be updated as other products and services become available.
Network Performance Development Framework
The Network Performance Development Framework project is designed to demonstrate that the Divisions of General Practice Network is being pro-active about improving and measuring performance by:
- demonstrating the effectiveness of the Network against a standard set of performance measures, and
- assisting Network members to improve performance by using a valid improvement framework and process.
An additional underlying principle is to avoid adding an unnecessary reporting burden by streamlining the process of collecting and reporting data through rationalisation and using the same data sources for multiple purposes. This principle is translated into action in the project through integrating related process.
Over the past 12 months, the Network Performance Development Pilot Group has been actively involved in:
- contributing to the development of performance indicators for primary health care organisations;
- agreeing definitions to be used for measuring performance; and
- testing data collection, reporting and analysing tools and processes.
To date, 22 national performance indicators have been developed and piloted with an additional three indicators currently in development. Two of the three indicators in development are engagement indicators, draft survey instruments are below:
- Draft User Survey - survey tool and process for gathering feedback from service users (i.e. surveying patients/clients/users about the health service)
- Draft Health Care Professional Survey - survey tool and process for gathering feedback from primary health care professionals (i.e. surveying primary health care professionals about the Medicare Locals).
The next phase of the project could involve participating in benchmarking activities at local, regional and national levels as appropriate.
AGPN's comments on a proposed Accountability and Performance Framework and response to the consultation draft can be found by following these links.
Application for for survey participation
Information Management Maturity Framework
An organisation's ability to process and manage information is at the core of organisational and managerial competence. GPNs manage numerous complex projects and are, in many areas, engage directly with population health planning and service delivery activities in their local communities. These activities place an ever increasing Information Management (IM) demand on GPNs.
In response to this environment the Department of Health and Ageing in association with AGPN developed the Information Management Maturity Framework (IMMF). The framework has been designed specifically for GPNs in Australia in order to build capacity in IM and enhance service delivery outcomes.
The guidelines for the establishment and initial operation of Medicare Locals, section 2.7.vii. Information Management and Information Technology (IM/IT) references the IMMF as a tool to assist Medicare Locals in implementing effective IM/IT systems.
Consulting firms
The following consulting firms have indicated that they can provide services to GPNs in preparation for Medicare Locals. This information is provided without specific endorsement or funding from AGPN. Should you be considering engaging their services you may wish to discuss with other GPNs or through your SBO the potential of some collective approaches:
- PWC (PricewaterhouseCoopers) Capability Statement
- Ernst & Young Capability Statement
- KPMG Capability Statement
- Effective Governance
- Health Partners Consulting Group
- proDacapo Healthcare Solutions
- Twyfords
- Dixon Partnering Solutions
- Coulton Executive Consulting Services
- Ochre
- ConNetica
- Australian Institute for Primary Care and Ageing La Trobe University
Transition Toolkit
The activities in the online Transition Toolkit have been derived from KPMG's consultation draft to the Network titled 'A transition strategy for the evolution of primary health care organisations', May 2010. It does not form part of the National Transition Project led by AGPN.
Definitions
Primary Health Care organisations: Some procurement terms and definitions
Primary Health Care Research and Information Service
PHCRIS has keeping a website up to date about the overall health reform process and a database of PHC Researchers.
http://www.phcris.org.au/infobytes/health_reform.php
http://www.phcris.org.au/roar/index.php
Centre for Primary Health Care and Equity (CPHCE)
What the CPHCE can offer Medicare Locals
Contract Assignment and Novation Advice from DLA Piper
Guidance for selection of auditers to Medicare Locals
Template guidance from Moore Stephens
HR Telephone Advisory Service
AGPN has contracted with FCB legal to provide a telephone advisory service on HR issues
Contact information
Department of Health and Ageing FAQs
Contact us
Email: transition@agpn.com.au
Copyright © 2010 Australian General Practice Network.
Address: Ground Floor, Minter Ellison Building, 25 National Circuit, Forrest ACT 2601
Postal Address: PO Box 4308, Manuka ACT 2603
Phone: 02 6228 0800 | Fax: 02 6228 0899 | Email: agpnreception@agpn.com.au
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